For Fleet Managers: Explains how to give customers (or yourself) access to data in Wattwatchers apps by creating a site and adding users.
Step 1.
Log in to your account > Go to Fleet
Log into your Wattwatchers app portal. (www.wattwatchers.app)
Enter in your credentials and go to "Fleet" as shown below.
Step 2.
Go to Sites
Navigate to "Sites" at the top banner of the page.
Step 3.
Click on 'Add site'
Navigate to Sites ➡️ Add site on the right side of the page.
Step 4.
Enter site details in the form
Once you have navigated to the Site section in your fleet portal, Complete site name, address, state etc in the form.
Step 5.
Add the device/s
To assign a new Device to the site, enter the Device Serial Number and click on the Add Device button.
If an invalid Device Serial Number is detected, an error message will be displayed. This may be because the Device Serial Number is incorrect or you do not have access to that device (i.e. the device is not part of the currently selected Fleet).
Please check the Device Serial Number (Device ID) is correct before trying again. You can do this by going to your fleet portal and making sure the device ID is in there, you can use that opportunity to copy and paste your serial number into the site.
Step 6.
Add the users
To add a new user to the site, enter the email address in the field below the username list and click on the Add User button. You will need to add your login email address also to see the site in your dashboard, so add all users and include yourself if you also want to view the site in your 'Dashboard' app.
After adding a new user, review and change the Switch Permission if required. This is for 6M+3SW devices only.
Step 7.
Save changes
After making any changes to the site, you must click on the Save button at the bottom of the page to save the information.
If this is the first site you have created, after saving the site, you will need to Log out and Log back in again of your fleet account, when you log back in you will now see the app "Dashboard" which is where you can view all your sites.
To understand how to use dashboard, use the link below.
https://service.wattwatchers.com.au/software/web-dashboard-user-guide
The user is sent an email notification
When a new user is added to the system for the first time, Wattwatchers will automatically send an email notification to the user with information about how to log in to the Dashboard or MyEnergy.
When any user is added to a site, they will receive an email notification that they have access to this site (but no further log in details).